Shipping Policy:

 

Order processing (boxing) is 2-3 days:

• +USPS Standard Ground Shipping is 7-10 days

• +USPS Priority Mail Shipping is 5-6 days

• ​

We do not process orders or ship on the following U.S. days:

• New Year's Eve and New Year's Day

• MLK Day

• Presidents' Day

• Memorial Day

• Independence Day

• Labor Day

• Day Before Thanksgiving, Thanksgiving Day, and Day After Thanksgiving

• Last three weeks of December

 

 

Return Policy:

 

Due to the nature of our small-batch products, all sales are final. We do not offer refunds, exchanges, cancellations, or returns.

 

At Pretty Spooky Candle Company, we are dedicated to ensuring your satisfaction. We will promptly send a replacement if a product arrives damaged from shipping.

 

Please Contact us within seven (7) business days of delivery.

Include your order number and attach a photo of the damaged item(s), including the shipping box.

​

We will reply with a pre-paid return label unless the damaged item is unavailable for replacement, in which case we will issue a store credit.

​

Once your damaged item is received, we will promptly ship you a replacement via USPS Priority Mail.

​

​